Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“Always keeled in touch with phone calls and mail. Very nice and polite people and if I ever need a laser again I call them first”
2
Effective in getting desired outcomes for clients
“They are very knowledgeable and explain things so you understand. They are also great at keeping in touch and updating you through the process.”
3
Caring and understanding towards clients' needs
“Very professional with tons of clients yet they make you feel like you are the only client Response in a short timely manor Keep you up to date on every aspect of your case They hold your hand every step of the way so you don't feel alone nor ignored”
4
Efficient in handling cases and paperwork
“They took care of everything. I didn't have to worry about all the paperwork and phone calls to insurance companies or doctors offices.”
5
Strong communication and transparency with clients
“Kelly has been amazing keeping me up to date and responding to any questions I have. 5 stars for sure.”
Cons
1
Slow response time and lack of communication in some cases
“I have not been contacted by my case manager or attorney to be updated about my case. The last contact that had been made with me was almost 3 months ago.”
2
Potential for clients to feel neglected or forgotten about
“My case seems to be moving very slow. With me being out of work I have no income coming in. My bills are piling up. My son has a birthday in a couple of weeks and I can't do anything for him. The only way I would know anything about my case is because I have to text to find out.”
