Reviews

Top review highlights

Pros

Excellent customer service and communication

“Annette was very nice and personable.”

Knowledgeable and helpful staff

“Annette was very professional, and friendly.”

Responsive and timely in handling cases

“Connie was very helpful and nice. She answered all of the questions we had.”

Compassionate and understanding towards clients

“Connie was very friendly and made me feel at ease about everything.”

Thorough in their work and able to get good results for clients

“They took care of everything. I didn't have to worry about all the paperwork and phone calls to insurance companies or doctors offices.”

Cons

Lack of communication and updates on case status

“Haven't really heard anything for over a week despite calling into the phone line”

Difficulty in reaching assigned attorneys or case managers

“Barely get any response from case manager”