Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the law firm's staff
“Morgan and Morgan has shown nothing but the best care for me and my family during this time of need.”
2
Effective and successful legal representation resulting in favorable outcomes
“For five years they kept working. All my medical bills are paid and I got some change in my pocket.”
3
Personalized attention and communication with clients
“Benim has been a great Case Manager for my Case. Site is always in communication with me and my wife and I am more than happy with how everything is going so far!”
4
Compassionate and understanding approach to clients' situations
“They are all very understanding & patient professionals . Who I owe alot of gratitude to & all my respect .”
5
Convenient and streamlined legal process
“Easy process”
Cons
1
Lack of communication and responsiveness from the law firm
“No reply
Not good work.”
2
Dissatisfaction with settlement outcomes and the firm's handling of cases
“Terrible service. I was on hold for over an hour and still didn't get to speak to anyone.”
3
Concerns about the firm prioritizing profits over clients' best interests
“They only care about what they're possibly getting ‼️”
4
Perceived dismissive or unhelpful attitude from some staff members
“I felt totally dismissed and very stupid for even calling”
5
Delays and difficulties in reaching attorneys or getting updates on cases
“I have been trying to contact either my attorney or case manager for months now and not once have my phone calls been returned and my queries resolved.”