Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the firm's staff
“Connie was the absolute sweetest and was so helpful and reassuring. She really took the time to listen and make me feel comfortable.”
2
Caring and compassionate approach towards clients
“Annette was so kind and compassionate. Understood and listened to our needs. Never once did we feel rushed or we was just another number/client.”
3
Prompt and efficient handling of cases
“Jessica prompt attention to detailed matters to my situation made my experience to contact Issac and Issac the right choice at the right time.”
4
Professionals who go above and beyond to help clients
“They work for the insurance companies not the clients, and will not go to trail. My attorney Just sent a few emails back and fourth to the insurance company and even forgot to turn my settlement agreement to thier financial department.”
5
Firm's reputation for being the "hammer" and fighting for their clients
“These guys really do help those of us who can't get no one else to help.. Thank you Issacs and Isaac's.. we really appreciate all that youn's do for us...”
Cons
1
Lack of communication and responsiveness from some attorneys
“its been over two years my daughter was hit by a trash truck and we have been tossed around from lawyer to lawyer. we are on 3rd one now and haven't heard from him in over a month. we feel like we have been tossed aside and no one cares.”
2
Concerns about attorneys working more for the insurance companies than the clients
“They work for the insurance companies not the clients, and will not go to trail.”