Reviews

Top review highlights

Pros
1
Experienced and knowledgeable immigration attorney who has helped many clients successfully navigate complex immigration cases
“Rusty is the best immigration attorney in town...him and his team are really good at what they do...they took care and guided me through the entire process of my permanent resident status and my naturalization...”
2
Friendly and supportive staff who provide excellent customer service and guide clients through the entire process
“Francys, the office manager, is nothing but amazing. Being of Latin roots herself, she understands what immigrants go through and understands our fears and uncertainties, for that, she really makes you feel like she cares and gives you the confidence of knowing that you are working with someone that really knows whats going on.”
3
Bilingual services available, helping clients who are not fluent in English
“Hablan español e inglés perfecto todos!!!”
Cons
1
Some clients have reported poor communication and responsiveness from the office staff, which can be frustrating
“Muy mala atención y mala actitud de la operadora, no deja explicar lo que uno necesita, dice expresiones desagradables por teléfono aún sabiendo que el cliente està escuchando, no se centra en el cliente lo cual es fundamental cuando se trabaja con público.”
2
A few clients have experienced delays or issues with their cases, leading to negative outcomes
“Me mintio hasta el ultimo momento, yo me comunique con ellos y no hicieron nada se portaron terrible. fue una experiencia muy estresante para mi parecia como que estubieran jugando conmigo, Esta cituacion paso y es verdad yo creo que vale la pena compartirla, pues la forma en la que actuaron con mi caso me afectara para toda la vida.”
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