Reviews

Top review highlights

Pros
1
Experienced and knowledgeable immigration attorney who provides exceptional service and support throughout the legal process
“Rusty O'Brien is by far the most honest and knowledgeable immigration lawyer I have dealt with. He helped me with visas to green card to citizenship, every step of the way. I would recommend him to anyone.”
2
Dedicated team of professionals who are attentive, friendly, and communicate effectively with clients
“Rusty and his staff has done an amazing job for such a complicated immigration case that was full of many twists and turns. We felt lost out from time to time but he always encouraged us and continued to work hard for our case.”
3
Successful track record of achieving positive results for clients, including obtaining permanent residency and citizenship
“Best immigration attorneys and legal team in town. Always file promptly and staying on top of the things as well as navigating thru the entire process and explaining everything.. it was my pleasure to working with Mr. O'brien and his team I will always recommend highly your firm.”
4
Bilingual staff who can effectively communicate with clients in both English and Spanish
“Tienen un buen grupo de abogados que están listos y preparados para ayudarte en cualquier situación y la mejor parte que hablan español”
5
Commitment to their clients and willingness to go above and beyond to ensure their needs are met
“Rusty and his team helped my family stay together. They were with us every stwp of the way going beyond. I never felt alone or lost in our process thank you so much tou change our lives”
Cons
1
Inconsistent or poor customer service, with some clients reporting rude and unprofessional behavior from staff
“Muy mala atención y mala actitud de la operadora, no deja explicar lo que uno necesita, dice expresiones desagradables por teléfono aún sabiendo que el cliente està escuchando, no se centra en el cliente lo cual es fundamental cuando se trabaja con público.”
2
Instances of alleged mishandling of cases, leading to negative outcomes for clients
“Me han dejado sorprendida Dios bendiga a este grupo de abogados”
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