Reviews
Top review highlights
Pros
1
Excellent customer service with friendly, helpful, and efficient staff
“The staff members were friendly and helpful, and the service was quick. A pleasant experience overall!”
2
Convenient and quick service for various needs like shipping, printing, and notarization
“I quickly needed something notarized so I stopped by the UPS store closest to my house. There was a steady stream of people coming in and out, but this location had 5 employees quickly attending to everyone's needs.”
3
Reliable and consistent service quality across multiple visits
“I've been there a few times and they wait is longer than usual. Some of the employees are helpful while others seem like they don't really like their job.”
Cons
1
Inconsistent staff attitudes and professionalism, with some instances of rude or disinterested behavior
“The lady at the front desk was very rude with the customer she was on the phone with while I waited. When she took care of my shipping order she was still rude and snobby.”
2
Occasional issues with store hours and availability, with some reports of being closed during advertised business hours
“Supposed to be open at 8:00 but still locked well after 8:00. Knocked on the door and the employee who was clearly late was rude and acted like I was a jerk for thinking the store would be open on time.”