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Reviews
Top review highlights
Pros
1
Highly professional and compassionate team
“From the very beginning, they were professional, compassionate, and truly understanding of our financial situation.”
2
Excellent client communication and support
“They really listen to all your concerns and address all your issues in a timely manner.”
3
Thorough explanation of the process and procedures
“They are very nice people and go out of their way to make sure you understand the process and procedures of your case on a personal and legal level.”
4
Responsive and helpful staff
“Everyone I have spoke with treated us like family. They really listen to all your concerns and address all your issues in a timely manner.”
5
Highly recommended by satisfied clients
“I will definitely recommend them to anyone that needs them.”
Cons
1
Lack of communication and responsiveness in some cases
“We emailed (ironically) the "VIP" email address and did not receive a response until a week later after I copied two other people in the firm, including a partner.”
2
Inconsistent information provided to clients
“Then, the person who we talked to dismissed us saying that we could only file such a petition for "medical expenses", which contradicted what we were told originally and also directly contradicts information found on their own website.”
