Reviews

Still waiting for a call back

The reason for 2 stars is for 3 different occasions, first one was settled by a judge, which made it very easy. 2nd time was kinda my error, so I won't count it against nor for the legal aid. 3rd one is recently, I called a month and a half before the court case. Waited by the phone 3 days, got a call a week later, they left a brief message tried returning the call, left 5 separate messages on the person's answering machine. 4 weeks went by with no call backs. Called the intake several times waiting several hours each time and get told that the person isn't in today (everytime I call). Asked if I could get another lawyer to present me(since it's less than 3 days from the case). I was told that the person will maybe in tomorrow, if not then, maybe get another person to take the case. Why is there a legal aid office if they aren't calling their clients back. The first case was 12 years ago.

Never in two week call back going on there weeks now Told I was 7 in line two weeks ago still waiting

I would have given them five stars but when I reached out to them with questions about the divorce paperwork via email. The response I received was unnecessary rude and told me "this is not 1970". Which was not necessary to even be said for them to give me the advice. Now I will be looking for other advice since I dought I am getting an unbiased response from this person. (Not saying the name on purpose). The two stars are for how quickly the paperwork was sent to me.

I wasn't able to speak with anyone due to the high call volume. I ended up having to call the legal aid office in Owensboro, KY.

They have zero staff for my area. So yeah that screws me really bad.

Can't get ahold of any one half the time and they don't know how to help at all.

Info was limited

They are awesome