Reviews

Top review highlights

Pros

Exceptional customer service and client-focused approach

“They truly care about their clients and take care of you. The staff is friendly and the attorneys return calls promptly and really listen to your situation.”

Strong legal expertise and successful case outcomes

“Kevin Shannon is awesome!! He did an amazing job and got me a settlement far greater than I imagined.”

Clear communication and transparency throughout the process

“Kevin explained everything in a way I easily understood (and I am not a law kind of person). He kept me updated on my case every step of the way.”

Personalized attention and responsiveness

“They made me feel like I was their only client and that my questions and concerns were their only priority.”

Compassionate and empathetic approach

“They were very thoughtful and told me not to worry about anything, just to get well and they would take care of it all.”

Cons

Unwillingness to take on certain cases

“Apparently asking for legal help is out of the scope of this law firm. Sent an email to get some insight on something they claim is their specialty to get turned away without even so much as a consultation.”

Lack of responsiveness in some instances

“Was notified via text message with no explanation. Highly unprofessional.”