Reviews

Top review highlights

Pros
1
Highly knowledgeable and skilled attorneys who work diligently for their clients
“Kelli works really hard for her clients, is very good at communicating, and is extremely knowledgeable about her work.”
2
Excellent communication and responsiveness to client questions and concerns
“Communication was frequent and thorough. If I had questions, she was there with an answer and direction.”
3
Personable and compassionate approach, treating clients with care and respect
“She said, I've got this, we will tackle this together. From that day on, it felt like a partnership, a friend, or family member helping me, not 'just an attorney.'”
4
Successful track record of achieving favorable outcomes for clients
“Because of her, we got a very fair custody arrangement that is in my kids best interest. She fought for me and my family like we were her family.”
5
Highly recommended by both clients and other legal professionals
“I've referred several of my clients to Caitlin Kidd and they've always had great things to say about their experience. She is a wonderful attorney and even better person.”
Cons
1
Concerns about billing practices, with some clients feeling overcharged or billed for unnecessary services
“Don't fall for that! That was untrue. I was consistently doubled billed for two attorneys to do the same thing, for the same amount of time, on the same days.”
2
Lack of responsiveness and communication from some attorneys, leading to delays and frustration
“My attorney at Goldberg Simpson was even reprimanded twice by our first judge for his delays, his disregard for her schedule, and for interfering with the progress of our case.”
3
Perceived lack of empathy or concern for clients' financial constraints
“You don't deserve to work in family matters. You are lacking any sense of empathy. You should not continue to bill single parents that tell you that your fees are unaffordable.”
4
Potentially terminating client relationships abruptly or without clear explanation
“Instead of offering possibilities to resolve the issue, I was directed to a paper diagram that I had been expected to follow. Additionally, I was instructed that to 'correct' the issue, I would need to make an additional payment. When refused, the response from the firm was to terminate the attorney/client relationship.”
5
Concerns about some attorneys' abilities to effectively advocate for clients' interests
“Reconsider. I worked a custody case with a young lawyer here and im confident that he would not have been able to tell you the names of my children or even how many I have. He drops the ball often, you essentially have to walk him through the process yourself and listen to excuses the entire time.”
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