Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys who provide reliable and effective legal representation
“Richard Arsenault and his team (especially Richard and Dustin) had a wonderful way of personalizing contact and showing concern for my well-being. I never felt like I was just another case, although I know I was a small piece of the firms workload. Their knowledge and efficiency was outstanding.”
2
Friendly, caring, and responsive staff who prioritize client satisfaction
“Debbie Dubroc is an efficient and caring member of the firm's team!”
3
Successful track record in achieving favorable outcomes for clients
“Wesley Gralap is excellent. Took care of all my needs after my accident. Referred me to Doctor and physical therapy and also kept me in a rental car the whole time i needed it. Great attorney and staff.”
4
Consistent communication and transparency throughout the legal process
“They made sure that we knew he always had time for us and our questions in the face of working extremely long hours made us feel very gifted to have him as our attorney.”
5
Willingness to go above and beyond to accommodate client needs
“They spent a great deal of money to make our long stay doable. We actually had a family emergency in New York and they had us on a plane within hours of the phone call.”
Cons
1
Instances of rude or dismissive behavior from some staff members
“Pretty worthless bunch of lawyers. Rude, and into wasting our time and paralegals time. Thought lawyers would be professional and not argumentative.”
2
Concerns about the firm's fee structure and transparency
“Nearly 8 years to settle my case. Fees were well beyond the 45% they claim to charge.”
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