Reviews
Top review highlights
Pros
1
Excellent legal representation and commitment to clients
“Incredible defense attorney, amazing work.”
2
Personalized attention and care for clients
“He has always given us personal attention. We are happy with his work and the results of that work.”
3
Knowledgeable, professional, and responsive staff
“First class all the way! When I need something they always answer my call. Very professional and knowledgeable staff and attorneys!”
4
Effective communication and keeping clients informed
“They answered all my walked me through from start to finish.”
5
Achieving positive outcomes for clients
“I could not of asked for a better attorney or Law Firm. Thanks Scott”
Cons
1
Lack of responsiveness and poor customer service
“When one calls to ask questions about a case with a professional demeanor, the receptionist and the legal clerks are rude. Kelly Balfour does not return phone calls!”
2
Abandoning clients and neglecting cases
“I sincerely believe that I was abandoned by Mr. Balfour. His excuse was that his son was "sick". I'm not a heartless person but my life was at stake as well.”