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Reviews
Top review highlights
Pros
1
Highly skilled and effective in the courtroom
“Incredible defense attorney, amazing work.”
2
Provides personalized attention and communication with clients
“Kelly has been our attorney since he passed the bar. He has always given us personal attention.”
3
Achieves positive outcomes and results for clients
“They have gone above and beyond for me and my family.”
4
Caring and compassionate towards clients' needs
“He was extremely helpful and attentive to my case. Always willing to answer questions for me.”
5
Responsive and accessible to clients
“Quick respond times and very professional and friendly people.”
Cons
1
Lack of professionalism and poor customer service
“When one calls to ask questions about a case with a professional demeanor, the receptionist and the legal clerks are rude. Kelly Balfour does not return phone calls!”
2
Failure to adequately represent clients and communicate effectively
“I sincerely believe that I was abandoned by Mr. Balfour. His excuse was that his son was 'sick'. A call or even passing the case to another attorney in the practice would have been the right thing to do.”
