Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the attorneys and staff
“My attorney, Ms. Annabelle, was better than I could have hoped for. If I ever had questions or concerns she was there to respond much quicker than I had anticipated.”
2
Attorneys work hard to get clients the maximum settlement amount
“Erik Miller and Jennifer Day did an excellent job and offered great customer service.”
3
Attorneys are caring, understanding, and make clients feel like family
“Keith Accardo and the Gordon team made sure I was taken care of. Any questions I had, they were always willing to listen and answer.”
4
Attorneys are responsive, knowledgeable, and provide clear explanations
“Tim McCrary and Jenna Jordan were amazing. They were so friendly and they worked very hard for me.”
5
Firm has a great reputation and is recommended by clients
“I would definitely recommend using Gordon McKernan Injury Attorneys to anyone in need of legal counsel.”
Cons
1
Some clients felt the attorneys did not communicate or update them enough on the status of their case
“I had to constantly call and email to get any updates on my case.”
2
A few clients felt the attorneys were more interested in maximizing their own fees rather than the client's best interests
“They took more money than what I actually got. They lied at the initial interview with the scout about the fees and was going to only take 20% since I am in the military. They took out 40% or more.”