Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers
“Doug is an outstanding attorney, he is a consummate professional that takes time to answer the concerns of his clients.”
2
Highly knowledgeable and experienced lawyers who provide valuable guidance
“As a young father with little knowledge of how family law cases work, Mr. Brown was extremely thorough and calmed my nerves and anxiety on countless occasions.”
3
Lawyers who go above and beyond for their clients
“Douglas Brown went out of his way to make sure justice was served. I am incredibly thankful.”
4
Lawyers who treat clients with care and empathy
“Douglas Brown is a great attorney who has done tremendous things for our family. He takes the time to listen and talk about situations and work WITH his clients, not just for them.”
5
Efficient and smooth legal processes
“Our Experience with Penton Law Center was outstanding. Feel like our assets are protected for the next generation. Wouldn't hesitate to recommend!”
Cons
1
Some lawyers may be unresponsive or fail to keep clients updated
“I watched one of my loved ones go through an excruciating time having Douglas Brown as his lawyer for his custody case. He didn't seem to do much work at all for the amount of time and money spent.”
2
Concerns about billing practices and hidden/unexpected charges
“Don't be fooled by his responses. We were charged for time he spent preparing and communicating with the opposing party. When he quit we spoke to the opposing party and we're informed he never communicated once with them.”
3
Potential issues with the quality of legal work and outcomes
“If you want a solid, aggressive attorney who is truly vested in your interest, Brett Duncan is NOT your guy. The custody arrangement he drew up for our family was vague and thrown together.”
4
Lawyers may not always prioritize the client's best interests
“Where do I begin. My wife and I hired this man for a child custody case. It was a horrible experience. We were charged for things that never happened.”
5
Inconsistent service quality across different lawyers
“Highly recommend Douglas Brown. He exceeded any and all of my expectations and went over and beyond in my case. He also charged a fraction of the cost of other local lawyers." / "DO NOT USE THIS GUY!!! He is VERY unethical and will demand you keep replenishing your retainer before he quits on you.”