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Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“It was such a pleasure speaking with Lydia Dixon. She was professional, knowledgeable, pleasant, and thorough throughout our conversation.”
2
Dedicated and compassionate attorneys
“The most trusting compassionate caring individual I've ever come into contact with.”
3
Highly skilled and experienced legal team
“Jeff Green has helped me with two cases that were settled successfully. He goes above and beyond to make sure he is more prepared than the opposing counsel in each case.”
4
Reliable and trustworthy firm
“Reliable, Honest and Trustworthy are just a few words to describe Ron Austin and his great staff.”
5
Excellent customer satisfaction
“I'll never use another practice again.”
Cons
1
Inconsistent communication and case management
“Suddenly, I got a call from a gentleman a few months in and was told he would be handling my case from then on. I did not find it professional that someone else would be taking over for Catherine and I was not informed until the decision had already been made.”
2
Potential for prioritizing easy wins over client needs
“In my personal opinion, he assessed my case considering how easy of a win it would be and not with compassion for what I'd experienced.”
