Reviews
Top review highlights
Pros
1
Excellent and personalized customer service from the staff, with a welcoming and friendly environment
“From beginning to end my experience was greeted with respect and urgency. Thank you for everything and I definitely recommend this firm when you're in need of help.”
2
Knowledgeable, professional, and dedicated attorneys who work tirelessly to achieve the best possible outcome for their clients
“I cannot speak highly enough about the exceptional service I received from John Jefcoat, Johnae, and the entire team at Galloway Jefcoat. From the very beginning, they handled my case with the utmost professionalism, care, and attention to detail.”
3
Strong communication and responsiveness, with attorneys and staff keeping clients informed every step of the way
“Johnae is always a pleasure to work with. She's knowledgeable, helpful, smart, and quick to respond to any questions. Would definitely recommend!!!”
4
Compassionate and empathetic approach, with attorneys and staff showing genuine care for their clients' well-being
“Jacqueline Becker is a amazing attorney. A beautiful person with genuine compassion.”
5
Successful track record in achieving favorable outcomes for clients, including good settlements and compensation
“Galloway Jefcoat worked really hard on my personal injury case and got me a good settlement. My particular lawyer, Chris Castro, was the best lawyer I could have hoped for.”
Cons
1
Occasional lack of responsiveness or communication, with some clients reporting difficulty reaching attorneys or staff or receiving timely updates
“I am extremely disappointed in the lack of attention I have received. I wish I would have gone somewhere else.”
2
Isolated incidents of poor customer service or unprofessional behavior from staff members
“Y'all was the sorriest law firm I've ever had to deal with y'all was just sitting on my case. I emailed and called no one would respond to my calls I had to lose my cool with your receptionist cause she is a rude person.”