Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“Anytime I called or emailed she responded back in record time, and was able to take care of any questions or concerns.”
2
Professionalism and attention to detail
“I want to personally thank Janice for supporting my daughter through the toughest times of the process. Her friendliness, professionalism and timely interventions related to closing the deal made all the difference in the world!”
3
Customized and luxurious closing experience
“Not only did they offer a luxurious closing experience, but they also were experts when it came to the closing process.”
4
Friendly and welcoming atmosphere
“Great experience. Smooth process, warm environment. Any questions we had they answered them quickly. Nice and welcoming attitude.”
5
Exceptional communication and client care
“Communication was stellar, and this office is the kind that you feel right at home with. Efficient, knowledgeable, and A-grade assistance.”
Cons
1
Lack of communication and responsiveness
“No communication, If I don't notify them I hear nothing. Every month I call to get an update, they tell me Oh, she needs "this" another something to continue, Well no one contacted me at all to say she needed anything else.”
2
Delayed services
“It has been now 5 months, each month I call to check on status they tell me she need something else from me, and still nothing. This is just to get an Succession done.”