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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the firm's staff
“Paige was very polite, I'm glad I spoke with her today. I just hope we can get to a resolution and I'm able to get what I deserved in this incident. Paige was very lively and honest with me and I think this will be a great case.”
2
Knowledgeable and dedicated attorneys who fight hard for their clients
“Caitlin Carrigan is a fantastic attorney! She's very professional and delivered outstanding results. Scott Vicknair, LLC is a great firm to deal with.”
3
Compassionate and understanding approach to clients' legal issues
“Paige was extremely empathetic and caring. She thoroughly explained the process and informed me of what I could expect throughout.”
4
Responsive and timely communication with clients
“Steven was very professional and helpful. He always returned my calls promptly and provided the answers I needed each time.”
5
Committed to achieving the best possible outcomes for their clients
“Caitlin Carrigan is an excellent attorney who genuinely cares about her clients and their needs. She is professional, attentive and dependable.”
Cons
1
Lack of communication and responsiveness from the firm in some cases
“It constantly took weeks and even a month to receive a reply or update on my case.”
2
Fees and billing practices perceived as excessive by some clients
“Mr. Offner took his fee out of my settlement and then the AKD office took additional fees as well. In the future I will choose a law firm with lower overhead fees, better lawyers and a more responsive team.”
