Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable staff that provide excellent customer service
“Very professional and courteous staff.Presented pertinent information in an easy to understand,concise manner.”
2
Attorneys are caring, compassionate, and go above and beyond for their clients
“Hope Hughes has been a godsend. She's given me peace of mind through a very long and heavy process. I love that I can count on her and her team to do their due diligence and advocate for me.”
3
Firm has a strong track record of successfully resolving cases and achieving favorable outcomes for clients
“David Vicknair treated me like family and made sure to do everything he could to win my case.”
4
Responsive and effective communication with clients, keeping them informed throughout the process
“Steven was awesome it was my first time ever using a lawyer for anything and he was amazing and did an amazing job. Thank you for all your hard work we definitely use y'all again if ever in the future something happens thank you”
5
Bilingual staff available to assist clients who prefer to communicate in Spanish
“Maribel Magana is awesome. She is very personable, friendly, and communicative. Definitely go see her for all your legal needs. She is also bilingual, Spanish, which is also very helpful for anyone that needs help and translating.”
Cons
1
Lack of responsiveness and communication from some staff members
“It constantly took weeks and even a month to receive a reply or update on my case.”
2
Concerns about excessive fees and poor value for services provided
“Mr. Offner took his fee out of my settlement and then the AKD office took additional fees as well. In the future I will choose a law firm with lower overhead fees, better lawers and a more responsive team.”