Reviews

Top review highlights

Pros

Knowledgeable and professional staff who provide excellent customer service

“Everyone is very professional and knowledgeable with helping you understand what's being presented to you. This law firm is top tier and I would recommend them to everyone!!!!”

Attorneys are caring, compassionate, and dedicated to achieving the best possible outcome for clients

“Paige was exceptional and very knowledgeable. Although my type of case is not handled at their firm, she gave me two referrals and still listened to me tell my story. She was very sweet and welcoming.”

Attorneys communicate clearly and keep clients informed throughout the process

“They made sure I was treated fairly by the insurance companies and I recieved proper care. I consider Mr. Vicknair my family attorney.”

Firm has a strong reputation and is recommended by both clients and other professionals

“This is a great personal injury firm. Everyone is respectful. Meg has been so helpful!”

Firm is willing to go the extra mile to help clients, even if their specific case cannot be handled

“Paige was very polite, I'm glad I spoke with her today. I just hope we can get to a resolution and I'm able to get what I deserved in this incident.”

Cons

Some clients have experienced poor communication and a lack of responsiveness from the firm

“It constantly took weeks and even a month to receive a reply or update on my case.”

Clients have reported being overcharged for services or having unexpected fees added

“Mr. Offner took his fee out of my settlement and then the AKD office took additional fees as well.”