Reviews

Top review highlights

Pros
1
Knowledgeable and professional staff that provide excellent customer service
“Meg is a great paralegal and very helpful! She really cares about the work she does at the firm.”
2
Attorneys demonstrate strong legal expertise and achieve favorable outcomes for clients
“Caitlin Carrigan is a fantastic attorney who is extremely knowledgeable, professional, and dedicated to her clients.”
3
The firm is responsive, communicative, and keeps clients informed throughout the process
“Steven was amazing in getting our questions answered by his supervising attorneys...they were so compassionate in getting my personal injury issues answered.”
4
Attorneys and staff are caring, empathetic, and treat clients like family
“Hope Hughes and the whole team did there best to help me and was very professional though the whole process and I appreciate them for that.”
5
The firm has a positive reputation and is highly recommended by clients
“I have been extremely happy with the results Mr. Vicknair was able to recover from both my auto accidents. His legal assistant, Jessica Arcement, was very helpful.”
Cons
1
Lack of responsiveness and communication from the firm
“It constantly took weeks and even a month to receive a reply or update on my case.”
2
Overcharging and unexpected fees
“Mr. Offner took his fee out of my settlement and then the AKD office took additional fees as well.”
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