Reviews

Top review highlights

Pros
1
Excellent and personalized customer service, with the firm making clients feel cared for and supported throughout the process
“They made me feel like I was their only client and they kept me well informed”
2
Strong communication and responsiveness from the attorneys and staff, keeping clients updated on case progress
“Always kept me up to date with everything without me having to call and ask. Never had any problems.”
3
Knowledgeable and experienced attorneys who fight hard to get clients the best possible outcome
“Mr. Guss and his staff are genuinely committed to the people they represent. They represent clients as they would their own family.”
4
Efficient and streamlined legal process, with the firm handling all necessary paperwork and procedures
“They handled everything from working with the insurance company, getting my car fixed and handling my medical bills from my accident.”
5
Compassionate approach, with the firm showing genuine concern for clients' wellbeing and going above and beyond to assist them
“They made sure I was satisfied with everything, and if I had to do it over again, I'd do it the exact same way. Unlike some firms, they do actually care about their clients!”
Cons
1
Potential communication issues or lack of responsiveness in some cases
“Horrible law firm, they don't return your calls.”
2
Concerns about the firm being too large and impersonal, potentially leading to less individual attention
“They are too big, they do not care about their clients and the outcome of their case.”
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