Reviews
Top review highlights
Pros
1
Excellent, professional, and personalized customer service
“The staff is so friendly and professional. Made sure to always communicate with me and walk me through every step.”
2
Highly responsive and attentive attorneys
“My attorney helped me thru the process with my accident with care and patience. It was my first accident and they made the process super easy.”
3
Efficient and timely case handling
“I was very pleased with the speed that my case was handled.”
4
Exceptional communication and updates throughout the process
“They always kept me informed of everything going on.”
5
Compassionate and understanding approach
“They listened to your comments and concerns and strategically moved forward with the best possible response to an issue.”
Cons
1
Occasional difficulty reaching the assigned attorney directly
“The only thing I can complain is that it was hard for me to call my attorney directly it was always someone else answering the phone.”
2
Lengthy case timelines in some instances
“It took a while and the communication was subpar but the end result was good.”