Reviews
Top review highlights
Pros
1
Excellent and personalized customer service, with the firm often described as "family-oriented" and going "above and beyond" for clients
“The entire team at Marcelle Robertson Mestayer treated us like they appreciated having us as clients and worked hard to make sure we got the results we were looking for!”
2
The attorneys are highly knowledgeable, experienced, and effective at achieving favorable outcomes for their clients
“Alex Robertson did an excellent job with our case! He was available when questions arose and worked diligently to help us resolve our case. I highly recommend this firm!”
3
The firm provides clear and responsive communication, keeping clients informed throughout the legal process
“They kept us updated throughout the entire process and never had and issue with explaining what to expect and how the whole process worked.”
4
The firm is honest, transparent, and fair when it comes to financial matters, with no hidden fees or surprises
“There were no surprises, hidden fees, or extravagant costs showing up after the fact.”
5
The firm demonstrates a genuine concern for their clients' well-being, not just the financial outcome
“They actually cared about my health and not just the money. Love the family oriented vibe.”
Cons
1
A small number of reviews mentioned difficulties reaching the firm or getting timely responses
“No return call and not very good on customer service.”