Reviews
Top review highlights
Pros
1
Welcoming and helpful staff who make clients feel like family
“they made me and my family felt so welcomed when we first visited for my meeting with them for my case for my accident and they went out they way to make sure me and my family was always happy”
2
Efficient and professional service
“Professional and helpful - easy to work with, making it a pleasure to retain them.”
3
Highly recommended by other clients
“I do tell tell anyone who needs a injury attorney CALL THE JONES LAW FIRM”
Cons
1
Inconsistent fee structure and lack of transparency
“I'm being blacked balled. My neighbor Ms. Mary is being charged 33% and they are charging me 40% and and they have no signature of me agreeing to that price.”
2
Poor communication and responsiveness
“I have gotten the run around that the insurance company progressive had mailed my check to the wrong suite number twice all cause.”