Reviews

Top review highlights

Pros
1
Welcoming and friendly staff who make clients feel at home
“they made me and my family felt so welcomed when we first visited for my meeting with them for my case for my accident and they went out they way to make sure me and my family was always happy”
2
Helpful and professional service
“Professional and helpful - easy to work with, making it a pleasure to retain them.”
3
Referred and recommended by other clients
“I do tell tell anyone who needs a injury attorney CALL THE JONES LAW FIRM”
Cons
1
Unclear and inconsistent billing practices
“When i first sign paperwork of representation we never discussed a fee and now I'm being blacked balled. My neighbor Ms. Mary is being charged 33% and they are charging me 40% and and they have no signature of me agreeing to that price.”
2
Poor communication and unresponsive to client concerns
“I'm not asking for a hand out i just want what is mines. i have gotten the run around that the insurance company progressive had mailed my check to the wrong suite number twice all cause. Ok fine so I asked them can they just cut me my check and let me done with this well Mr Jason said we don't have a great working relationship due to me being accused of acting hostile about a well known insurance company like progressive keep making the same mistake,we don't have a good working relationship”
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