Reviews

Top review highlights

Pros
1
Welcoming and caring staff who make clients feel like family
“they made me and my family felt so welcomed when we first visited for my meeting with them for my case for my accident and they went out they way to make sure me and my family was always happy didn't have to worry about anything”
2
Helpful and professional service
“Professional and helpful - easy to work with, making it a pleasure to retain them.”
3
Strong referrals and recommendations from other clients
“I do tell tell anyone who needs a injury attorney CALL THE JONES LAW FIRM”
Cons
1
Inconsistent and unclear fee structures
“now I'm being blacked balled. My neighbor Ms. Mary is being charged 33% and they are charging me 40% and and they have no signature of me agreeing to that price.”
2
Poor communication and lack of transparency
“I'm being accused of acting hostile about a well known insurance company like progressive keep making the same mistake,we don't have a good working relationship”
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