Reviews

Top review highlights

Pros
1
Helpful and responsive staff who provide excellent customer service
“I love NW Legal Aid 💞 they have always showed up & showed out.”
2
Affordable and accessible legal services
“Inexpensive place for legal matters.”
3
Successful in advocating for clients' legal needs
“They are very great on standing and fighting for your legal needs.”
Cons
1
Difficulty in getting a response or follow-up from the organization
“I never received a return call from anyone after leaving multiple messages. I don't even know if anyone actually works there.”
2
Inconsistent quality of legal representation and outcomes
“... poor representation .. i was told i would win my case and that he would fight my case too the fullest never happened .. so sad ... and again .. next go with other attorneys .. mine sucked..... we had a winning case ... he didnt fight for me .. truly hard .... i felt alone up there .... then the oppposing party brought fake documents etc .. played the courts etc”
3
Lack of empathy and understanding towards clients' situations
“If you can't help a single mother who only brings home $200/wk with all kinds of bills to pay then I don't know who you're truly helping. I believe I'm not being helped because of the color of my skin.”
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