Reviews

Every time I called the office, I was cut short during the conversation and at one point the office hung up on me. They kept asking me to call back later and that Mr. Lamb was ill with an eye infection so was missing in action. Instead of referring me back to my MetLife legal, they kept me hanging. The told me to call Mr Bruce back- “don’t worry if he doesn’t pickup the phone right away, just keep calling him back,” the office said. Every time I called, the call went to a full voice mail. Ultimately, he was a no show for my court case because I couldn’t get in touch with him. This falls back on MetLife legal at the end of the day. Would avoid if possible

Bruce Lamb returned all of my calls, answered all of my questions and was very professional.

Excellent attorney that answered all of our questions during the case, cares about his clients and got a result better than we expected.

While this was not my first consultation with legal representation, I can say that it was by far the worst. I was referred to the office of Bruce Lamb by my Nationwide - LegalEase plan for a small claims matter that was pressing. He was considered a part of the program and "In-Network". When the intake specialist answered the phone it was a very curt "Legal Office" with no further identification of what office was reached or who was being spoken to. When I attempted to begin the conversation with them I was told. Can I have your number so that I can call you back in 45 minutes. After waiting an hour and fifteen minutes, I called the office again and was greeted in the same manner and informed that I would receive a text with instructions on how to contact the office for consultation. I followed the instructions and emailed detailed case information along with my referral from LegalEase to the email I was provided. No further contact was made by myself or the office that date. The following morning, I called and the process started over. This time I mentioned that I had already provided all of the details he was asking for. At this point the intake specialist proceeded to try to gauge whether this matter was worth his time instead of providing any actionable consultation. When I mentioned that I needed to discuss this matter further with my wife I was told to "...have a nice life!" and was hung up on. And while I hope that this intake specialist was not Bruce Lamb themselves, the fact that their "professional legal office" is functioning in this matter is disgraceful.

Very professional, returns all calls, answers all questions and cares about his clients

If I could give 0 stars so would! I contacted Mr. Lamb's office regarding my legal matter and was told to call back a week later to be fit into the attorney's schedule. I called back today on the day requested by the intake specialist and the same intake guy asks me if I filled out an online form. He says that an online form must be filled out to speak with the attorney and that speaking with the attorney is only fulfilled through scheduling after receipt of the online form. I told him that I was referred by Legal Shield and that everything was forwarded to him by the office and that this is the first time that this information has been provided. I also informed the intake specialist that I could have done this a week ago but that he was rushing me off of the phone last week and didn't provide this information which would further delay my case. The intake specialist says, "Well we will decline your case. " Then the intake specialist hangs up! Talk about unprofessional! This is just a sign of the type of practice this attorney has!