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Reviews
Top review highlights
Pros
1
Knowledgeable, compassionate, and professional staff that guide clients through the bankruptcy process step-by-step
“Will and Kelly and their entire staff were so kind, so supportive and professional that they made an unmanageable situation not so daunting.”
2
Excellent communication and responsiveness, with prompt follow-ups and updates
“Any time I have a question, they answer it promptly.”
3
Upfront and transparent about fees and costs, with no hidden charges
“There are no hidden fees or costs along the way. They were upfront about their rates and pricing.”
4
Flexible payment plans to make the process more affordable
“The payment plan option is a life saver.”
5
Clients feel supported, respected, and relieved after working with the firm
“They made a very stressful time in my life as stress free as possible.”
Cons
1
Some clients experienced issues with communication, lack of transparency, and receiving wrong information
“Unfortunately, they don't understand that poor communication, lack of transparency, & wrong information effects their clients' ability to trust them & in general.”
2
A few clients reported difficulties in getting refunds or canceling services
“If you have to do a payment plan and decide to cancel or use someone else they keep half to 3/4 of what you have paid in.”
