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Reviews
Top review highlights
Pros
1
Excellent at achieving favorable outcomes for clients, such as getting charges dismissed or negotiating favorable settlements
“He has a lot of patience and took the time to explain to me everything in details about my case and kept me up to date. He made sure I got the MOST $$ out of my settlements and I did.”
2
Responsive and communicative, keeping clients informed throughout the process
“He responded to all my emails and calls on time.”
3
Compassionate and understanding, especially during difficult personal situations like divorce
“While going through such a tough time in my life, I definitely picked the right people to help me. Katherine and Alex were wonderful to work with.”
4
Affordable and cost-effective, especially compared to other firms
“They saved me thousands of dollars I would've had to spend had I gone through another firm.”
5
Dedicated and persistent in fighting for their clients' best interests
“Alex is awesome. Very knowledgable and gives you peace of mind when you have high levels of anxiety due to divorce and custody. Would highly recommend.”
Cons
1
Slow to respond to client calls and emails, leaving clients in the dark
“They dont update the client on what they are doing. They dont answer there phones or emails.”
2
Lack of clear communication about services, fees, and expectations
“I was under the impression I would pay the $800 now and accept the limited help; if I needed further assistance I could pay the difference for him to fully represent me.”
3
Issues with follow-through and completing tasks in a timely manner
“One of the documents even got returned back to me because Alex and Karen sent me the wrong type of document to mail in.”
4
Unwilling to fully represent clients in court, even after being retained
“Alex stating that he wouldn't be able to fully represent me because he has a 'really bad case of asthma' and because of everything going on (Covid-19 I'm assuming) he didn't feel comfortable going into court rooms.”
5
Potential for a "bait and switch" approach, leading to dissatisfaction with services received
“I'm just glad I was able to find another lawyer quickly and who was able to work with me with the costs/retainer fees.”
