Reviews
Top review highlights
Pros
1
Knowledgeable, professional, and helpful attorneys
“John was knowledgeable, professional, and always available to answer my questions. They guided me through the entire process and ensured I understood every step.”
2
Attentive and responsive staff
“Danielle and John did a great job in handling my case! they were attentive and helpful with every aspect of my case.”
3
Excellent customer service and communication
“On time love working with this law Fram they helped me out every step of the way didn't leave me in the dark. They called to keep me updated with everything.”
4
Successful case outcomes
“Kudos to this law firm. Handled 2nd case for me with awesome results. Knowledgeable and quick response with favorable results which made me extremely happy.”
5
Supportive work environment for employees
“Loved working at this law firm and I hope to return. It's a very supportive environment and the employees genuinely care about our clients.”
Cons
1
Lack of responsiveness and communication
“Very hard to get in contact with the attorneys. What's the point of using a service if they don't respond”
2
Unprofessional and rude behavior
“Jackie Willett was very unprofessional and rude. She hung up on me when I was trying to get answers to my questions.”
3
Mishandling of cases and lack of preparation
“He was late to my hearing because he went to a different court house. When he finally got to the court house he was totally unprepared.”
4
Failure to follow through on commitments
“I got notice from Baltimore County courts of a missed payment that John Butler requested on my behalf. The courts said since the firm won't pay the bill, they are coming after me.”
5
Discrimination towards certain clients
“They are very rude to black clients and do not fight to get proper compensation for the injured party.”