Reviews

Top review highlights

Pros

Excellent and dedicated legal representation, with attorneys who go above and beyond for their clients

“When I tell you she is the best attorney I have ever worked with, I mean it 1000 times over.”

Responsive and communicative throughout the legal process, keeping clients informed and addressing their concerns

“I never had to wonder if she forgot about me as a client, I never felt like she didn't fully analyze my situation, she was always very attentive and straightforward, in an empowering way.”

Strong legal expertise and ability to achieve positive outcomes for clients

“She helped me face every obstacle I thought I had in my way- head on, and with confidence! She truly is a gifted attorney and as rare a gem as they come.”

Personable and compassionate approach, making clients feel supported and understood

“For the first time in a long time I felt like I was heard, I felt like my case was important and meaningful to not only me but Mrs. Hutchins as well. She empathized with me and she helped me through the worst two years of my life as a mother.”

Collaborative approach, working well with opposing counsel to reduce hostility

“Mrs. Hutchins works great with the opposing sides attorney as well, which can help take the hostility out of some cases, such as mine.”

Cons

Difficulty reaching the firm and getting responses, with some clients reporting unreturned calls and messages

“Don't waste your time or money! My husband retained Olivia Santeree to help us with a custody issue. Initially, she was professional and helpful during our meeting. However, when we tried to follow up and discuss the next steps for our case, we found her completely unresponsive.”

Instances of incompetent or unhelpful staff, such as paralegals, negatively impacting the client experience

“When we did manage to reach Jennifer Hinkston, her paralegal, she consistently demonstrated incompetence and made endless empty promises.”