Reviews

Top review highlights

Pros
1
Excellent customer service and professionalism
“Awesome customer service and professionalism. I highly recommend them.”
2
Responsive and attentive to clients' needs
“Attentive, detailed, and always kept me in the know. Fought for my case and won. Highly recommend!”
3
Experienced and knowledgeable lawyers who achieve positive outcomes
“Rachel Freedman and her associates provided excellent legal services. They will work tirelessly to obtain the settlement you deserve.”
4
Personalized and caring approach to clients
“They truly care about each of their clients and their needs. You never feel rushed when speaking to anyone in the office.”
5
Effective communication and transparency throughout the process
“They kept in touch with me and followed up on everything. I recommend them with confidence.”
Cons
1
Potential inconsistency in customer service quality
“Whoever the lady is that answer the phone , very rude in unprofessional. After asking me , what kind of case it is I explained everything to her , she then cut me off without help , stating that she had to answer the other call .”
2
Unwillingness to take on certain types of cases
“Will not even consider you without injury. Will do nothing to recover tens of thousands of lost business income due to another at fault driver in a negligent collision.”
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