Reviews
Top review highlights
Pros
1
Prompt and responsive communication from the attorneys
“Excellent service, the attorneys have been outstanding.”
2
Knowledgeable and helpful attorneys who provide clear advice
“The attorney was thorough and I felt empowered with the advice he gave me.”
3
Diverse team of attorneys available for second opinions
“One of the great advantages dealing with FF&T that they have a large diverse number of attorneys, so when you are not sure about some advice, a second and a third opinion is there.”
4
Attorneys go above and beyond to assist clients
“Excellent service and follow up on my legal case. Greatful to have a team of professionals on standby!”
5
Cost-effective legal services through LegalShield partnership
“I am receiving the services of FFT via my LegalShield account. Have used them 3 times now. For a firm to be offering the services that I have received for 6 months now, and especially at an exceptional discount, I am satisfied.”
Cons
1
Inconsistent service quality, with some attorneys exhibiting rude or condescending behavior
“Female ATY's have a rude, condescending attitude, which is even more pronounced when the client is also female.”
2
Lack of responsiveness and follow-up from the firm in some cases
“Called a month ago. Got a intake number. Told I'd get a email requesting documents. Told I'd get a call back and email for docs. Never got email. Called 2 weeks later. Told I'd get a call back. Never got a call back.”
3
Difficulty reaching or communicating with assigned attorneys
“I've had to constantly followup with this firm, and submitted proof of my car ownership, but they kept claiming I did not own my car and would not even advise me on my case.”