Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the legal team
“Bryon and his team were extremely responsive, provided realistic expectations, and really prepared for my hearings.”
2
Affordable and flexible payment options
“They made a very intimidating situation not so scary. I would feel very comfortable recommending Custody Matters to even my closest friends and relatives.”
3
Strong legal advocacy and focus on the best interests of the client's children
“They truly care about what was in my child's interest and mine. I can't begin to explain how wonderful Bryon was to me and my family and continues to be!”
4
Knowledgeable and experienced attorneys who achieve positive outcomes
“Oya is incredible. She is understand, compassionate and knowledgeable. She never tried to mislead me or give me false hope.”
5
Personalized and compassionate approach to handling sensitive cases
“They are truly top notch. Thank you again for everything you have done Custody Matters. You truly are the best and my family thanks you too.”
Cons
1
Occasional issues with communication and preparation
“They filed our case IN THE WRONG COUNTY. If it was filed in the county WHICH WE LIVED and not the defendant's, this would be an entirely different case. They weren't prepared for our case.”
2
Concerns about billing practices and transparency
“They had the audacity to still charge me for their services that they didn't even offer. Sent the bill to my collections and caused me to have to pause on other major purchases I was trying to make in my life.”