Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the lawyers and staff, who keep clients informed and address their concerns promptly
“Jessica Baker made things so much less stressful. She took the time to explain everything to me and everything was done in a timely manner.”
2
Thorough and strategic legal representation, with lawyers providing valuable guidance and expertise to achieve favorable outcomes
“They were professional, pleasant, responsive, and ultimately very effective. Throughout the process, we had total peace of mind and, ultimately, achieved a settlement that we were very happy with.”
3
Compassionate and supportive approach, making clients feel cared for and prioritized during difficult legal situations
“From the very beginning Jessica and attorney Michael Nakamura were helpful and clear about my options and what I could expect from the legal process. Jessica remained in constant contact every step of the way, so I never had to wonder about the status of my case.”
Cons
1
Slow responsiveness and lack of communication from certain lawyers, leading to frustration and delays for clients
“Horrible communication and that office moves slow as snails. When my daughter passed (Oct 15) we notified him the NEXT day so his office could pull the remainder of her records. They were not even requested until the beginning of November.”
2
Instances of unprofessional and dismissive behavior from some staff members, negatively impacting the client experience
“Extremely unprofessional and incompetent law firm. With all the firms in this area, I have no idea how they survive. They don't care whether you win or lose, just whether your check will clear.”
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