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Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the attorneys and staff
“They always made me feel like I was the only client they had. I think they did a wonderful job negotiating with the insurance adjusters.”
2
Knowledgeable, strategic, and effective in handling legal matters
“They were professional, pleasant, responsive, and ultimately very effective. Throughout the process, we had total peace of mind and, ultimately, achieved a settlement that we were very happy with.”
3
Personalized and compassionate approach to clients
“From the very start Michael Nakamura and Jessica Baker made me feel at ease. It was through unfortunate circumstances that brought us together but these two handled everything with utmost importance from day one and really put my family's worries at ease.”
4
Ability to navigate complex legal processes and insurance claims
“They helped us to navigate all of the hurdles regarding the huge number of bills that were sent to us by all of the different emergency services and healthcare providers that we had interacted with as part of the aftermath of the crash, with Jessica fielding all of them directly and making our lives infinitely better as a result.”
Cons
1
Lack of communication and delays in some cases
“Karl Protil is a terrible attorney. Horrible communication and that office moves slow as snails.”
2
Unprofessional and unethical behavior in some instances
“Extremely unprofessional and incompetent law firm. With all the firms in this area, I have no idea how they survive. They don't care whether you win or lose, just whether your check will clear.”
