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Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced attorneys who provide excellent legal representation
“From the very start Michael Nakamura and Jessica Baker made me feel at ease. It was through unfortunate circumstances that brought us together but these two handled everything with utmost importance from day one and really put my family's worries at ease.”
2
Responsive and communicative with clients throughout the legal process
“Jessica took on our personal injury case even though there was slim chance of monetary settlement. She pursued it even after taking years to come to a settlement that we never thought would happen.”
3
Compassionate and understanding of clients' needs during difficult times
“Michael and Jessica demonstrated efficiency, compassion and support from the moment I approached them on my dog attack case.”
4
Able to effectively negotiate with insurance companies and other parties to achieve favorable outcomes for clients
“When the insurance company made an initial low-ball offer, Mike engaged with them very constructively and professionally, but he was also knew in what ballpark we should be looking (based upon previous cases, industry norms, etc) and was able to negotiate with them on the basis to obtain a more appropriate figure.”
5
Provide personalized attention and make clients feel like a priority
“Jessica Baker never made me feel like I wasn't important. If I had a question and sent her an e-mail late one night, I'd wake up the next morning with a response from her right away.”
Cons
1
Some issues with communication, responsiveness and transparency reported by a few clients
“Karl Protil is a terrible attorney. Horrible communication and that office moves slow as snails.”
2
Isolated incidents of unprofessional and disrespectful behavior by staff reported
“Extremely unprofessional and incompetent law firm. With all the firms in this area, I have no idea how they survive. They don't care whether you win or lose, just whether your check will clear.”
