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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the lawyers and paralegals
“Jessica remained in constant contact every step of the way, so I never had to wonder about the status of my case.”
2
Knowledgeable and effective at resolving legal issues
“Mike and Jess were incredibly understanding to our work schedules and promptly scheduled our first video interview within two days of contacting them.”
3
Compassionate and understanding of clients' needs
“Unlike other attorneys, they never talked down to us and used plain language to explain the more complex aspects of our case and had the patience to answer all 977 questions we must have asked.”
4
Efficient and timely in handling cases
“The settlement process from start to finish could not have gone smoother!”
5
Willing to go above and beyond for clients
“Jessica took on our personal injury case even though there was slim chance of monetary settlement. She pursued it even after taking years to come to a settlement that we never thought would happen.”
Cons
1
Overcharging and questionable billing practices
“We were able to get those hours removed, but all in all it was a losing venture for us.”
2
Lack of communication and responsiveness with clients
“I was led on then ghosted by dates before but never a lawyer until dealing with Mac, which was surprising given his reputation.”
3
Unprofessional and incompetent legal representation
“Extremely unprofessional and incompetent law firm. With all the firms in this area, I have no idea how they survive.”
4
Unethical and questionable conduct
“This firms representation resulted in many employees family's losing jobs, homes, careers, life savings, employees filing for bankruptcy, and my personal savings.”
5
Rude and disrespectful staff
“Unbelievably rude secretary. The secretary makes the first impression of the company culture to a new client - unbelievably rude, snippy, and brusque.”
