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Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“From the very start Michael Nakamura and Jessica Baker made me feel at ease. It was through unfortunate circumstances that brought us together but these two handled everything with utmost importance from day one and really put my family's worries at ease.”
2
Knowledgeable and competent attorneys
“They are all very pleasant, helpful and know their stuff.”
3
Efficient and timely handling of legal matters
“The Settlement process from start to finish could not have gone smoother!”
4
Compassionate and understanding approach
“They stepped in and went above and beyond by being supportive and compassionate.”
5
Transparency and attention to client concerns
“They took the time to make sure I understood every detail of my case, answered every question, and explained the case intricacies in a way that I could grasp.”
Cons
1
Slow communication and delayed responses
“This whole time he indicated they were being reviewed and they were just sitting!! Awful, awful service and communication!!”
2
Billing and administrative issues
“Computations in the HUD1 were wrong; I had to recalculate and constantly check on them to rectify the errors.”
3
Unprofessional and unethical behavior
“Extremely unprofessional and incompetent law firm. With all the firms in this area, I have no idea how they survive. They don't care whether you win or lose, just whether your check will clear.”
