Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“From the very start Michael Nakamura and Jessica Baker made me feel at ease. It was through unfortunate circumstances that brought us together but these two handled everything with utmost importance from day one and really put my family's worries at ease.”
2
Strong legal expertise and ability to achieve favorable outcomes
“Mike and Jessica eased my mind, gave me practical and sound advice, and always took time to listen to my concerns. In the midst of their busy profession, they always made me feel like my daughter came first. I know I would not have been able to deal with this alone.”
3
Transparent and fair billing practices
“Their fees were also reasonable and transparent from the beginning which really helped.”
4
Caring and compassionate support during difficult times
“They were professional, pleasant, responsive, and ultimately very effective. Throughout the process, we had total peace of mind and, ultimately, achieved a settlement that we were very happy with.”
5
Efficient and smooth handling of legal matters
“Ryan Malet & Team @ Shulman Rogers Title Services assisted me in a complicated closing and it closed perfectly with no issues.”
Cons
1
Poor communication and responsiveness in some cases
“Karl Protil is a terrible attorney. Horrible communication and that office moves slow as snails.”
2
Potential issues with accuracy and timeliness of work
“Computations in the HUD1 were wrong; I had to recalculate and constantly check on them to rectify the errors. The attorney was snobbish and didn't show any care, the post settlement person was unresponsive. Recordation was done late (it only appeared on public records after 3 long weeks, whereas a recent settlement agent I used -- Federal Title -- perfected the recordation on the closing date and they were shown in public records on that same day!)”