Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the lawyers and staff, who keep clients informed and address their concerns promptly
“Jessica remained in constant contact every step of the way, so I never had to wonder about the status of my case.”
2
Knowledgeable and strategic legal representation, with the ability to effectively negotiate with insurance companies and other parties
“Mike engaged with them very constructively and professionally, but he was also knew in what ballpark we should be looking (based upon previous cases, industry norms, etc) and was able to negotiate with them on the basis to obtain a more appropriate figure.”
3
Compassionate and understanding approach, making clients feel supported and prioritized during difficult situations
“From the very beginning Jessica and attorney Michael Nakamura were helpful and clear about my options and what I could expect from the legal process. Jessica remained in constant contact every step of the way, so I never had to wonder about the status of my case.”
Cons
1
Instances of poor communication and delayed responsiveness from some attorneys and staff, leaving clients frustrated and unsatisfied
“Karl Protil is a terrible attorney. Horrible communication and that office moves slow as snails.”
2
Concerns about unethical practices, such as pursuing clients for additional fees even after unsuccessful outcomes
“After spending 7 digits, yes over one million dollars, this firm not only LOST the case at every level (multiple appeals), but after entering into a flat fee agreement for the remainder of the case, they have now filed a lawsuit against me personally for collections of fees from the company they represented!”
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