Reviews

Top review highlights

Pros

Excellent customer service and responsiveness from the lawyers and staff

“Jessica Baker made things so much less stressful. She took the time to explain everything to me and everything was done in a timely manner.”

Thorough and knowledgeable legal representation

“Mike Nakamura and Jessica Baker were incredibly understanding, patient, and able to explain the complex legal process in a way I could understand.”

Successful case outcomes and settlements

“They worked diligently to take care of my daughter and my family. I would not hesitate to recommend this firm to a friend.”

Cons

Unexpectedly high legal fees and billing issues

“We were able to get those hours removed, but all in all it was a losing venture for us. This reminded us of the old adage 'a wolf in sheep's clothing.'”

Poor communication and responsiveness from certain attorneys

“I was referred to Mr. Karl Protil to handle my husbands complicated medical malpractice case. He suddenly left me suspended in limbo for months and failed to follow up as promised, ignoring multiple attempts to touch base on my part.”