Reviews

Top review highlights

Pros
1
Exceptional client-focused service and communication
“From the very start Michael Nakamura and Jessica Baker made me feel at ease. It was through unfortunate circumstances that brought us together but these two handled everything with utmost importance from day one and really put my family's worries at ease.”
2
Knowledgeable and effective legal representation
“Mike and Jessica eased my mind, gave me practical and sound advice, and always took time to listen to my concerns.”
3
Compassionate and supportive during difficult situations
“Because I was unfamiliar with the legal process and insurance practices for this type of accident, I was afraid to make the wrong decisions. Mike and Jessica eased my mind, gave me practical and sound advice, and always took time to listen to my concerns.”
4
Efficient and responsive throughout the legal process
“Jessica took on our personal injury case even though there was slim chance of monetary settlement. She pursued it even after taking years to come to a settlement that we never thought would happen.”
5
Transparent and fair billing practices
“They were always professional and kept me in the loop with things that were going on. They made sure I understood all aspects.”
Cons
1
Slow and unresponsive communication in some cases
“Karl Protil is a terrible attorney. Horrible communication and that office moves slow as snails.”
2
Potential errors and issues with handling real estate transactions
“Computations in the HUD1 were wrong; I had to recalculate and constantly check on them to rectify the errors.”
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