Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the legal team
“They gave me the peace of mind I needed through their effective communication and responsiveness.”
2
Successful in obtaining favorable settlements for clients
“Not only did they resolve my case in a timely manner, they produced results that exceeded my expectation.”
3
Knowledgeable and professional staff who guide clients through the process
“The team was very responsive quick with replies they updated me with my case.”
4
Multilingual services available, including Spanish, which is helpful for some clients
“Me agrada que tienen diferentes opciones en como comunicarse contigo. Con mucho gusto voy a recomendar a todas mis amistades.”
5
Compassionate and caring approach towards clients
“Whitlock Law handled my auto accident case and I could not have been any more pleased with the execution of it all.”
Cons
1
Lack of consistent communication and updates with clients
“I am reading other reviews and wondering why I did not have the same experience as others. I have never gotten an update on my son's case unless I initiated communication.”
2
Difficulty reaching attorneys directly, with calls often routed to support staff
“I could call every hour on the hour and they would be on the phone... But they do get you a great settlement.”
3
Slow pace in resolving cases and settling claims
“They took forever to settle and it was almost nothing as far as money.”
4
Inconsistent quality of service, with some clients reporting excellent experiences and others poor experiences
“Great experience first time. Worst experience second time. Kimberly does not return messages nor does she keep client updated.”
5
Concerns about billing practices and transparency
“I was extremely pleased with the representation of my lawyer Mrs Ellie Emami!! She was very professional and kept me informed about everything. My case was from 2019 and she went above and beyond what I feel a lawyer would do!!!”
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