Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the legal team
“They gave me the peace of mind I needed through their effective communication and responsiveness.”
2
Successful case outcomes and settlements exceeding client expectations
“Not only did they resolve my case in a timely manner, they produced results that exceeded my expectation.”
3
Compassionate and caring approach in handling client cases
“They really showed how much they cared about my situation.”
4
Multilingual staff able to provide service in Spanish
“The staff speaks English and Spanish, an excellent plus.”
5
Thorough and professional handling of the legal process
“They were very thorough and professional throughout the whole process.”
Cons
1
Lack of communication and updates on case status
“I have only spoken with someone once during that time. You cannot be a professional attorney if you never communicate with your clients.”
2
Difficulty reaching attorneys and staff for inquiries
“It is almost impossible to get anyone on the phone. I've spoken with the ladies who answer the phones more than the actual lawyers.”
3
Slow progress and delayed settlements
“It has been over a year since I signed an agreement with this firm, and I have only spoken with someone once during that time.”
4
Inconsistent quality of service across different legal staff
“My luck obviously ran out! Jenelle made me regret returning to this firm, and for referring any family or friends.”
5
Potential for hidden fees or surprise charges
“You WILL receive a BILL for lack of communication and poor representation of you!”
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