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Reviews
Top review highlights
Pros
1
Exceptional communication and client-centered approach
“The most vivid image I have from our meeting with Ms. Santoni is the warm, sincere interest Ms. Santoni expressed in anything and everything Virginia had to say.”
2
Tenacious and effective legal representation
“I found Ms. Santoni very engaging... actually listening while always presenting options throughout the process. However I felt she was most tenacious where and when she needed to be as my attorney.”
3
Thorough and responsive service
“Jane was thorough in her communication with me, passing on all the artifacts the she generated and all correspondence that she received from the plaintiff and letting me know what was happening in the case.”
4
Expertise and knowledge of the law
“Ms. Santoni is an expert in her area. She is very knowledgeable. In fact, in Maryland she is one of the few lawyers who are specialized in fair debt collection issues.”
5
Compassionate and dedicated to clients' interests
“It is wonderful to meet a person who shows compassion for people who are treated unfairly and generously donates their time to make things right.”
Cons
1
Slow responsiveness and communication
“I found that getting a response often took more than a week each time.”
2
Difficulty accessing the attorney directly
“I provided a lot of documentation at their request, but never was given a chance to actually speak with Ms. Santoni.”
